Managing your own business is rarely straightforward. Whether you’re a sole trader or have a team behind you, streamlining your workflow can be a tricky but vital task.
NAPIT has teamed up with Quotatis to help skilled electricians like you find extra work. When you sign up to NAPIT Keep Busy, you’ll get access to the Quotatis Smart App to help you find new customers, keep track of your projects and build your reputation.
Manage your business straight from your phone with the NAPIT Keep Busy Smart App
The Smart App is perfect for tradespeople who are the go – whether you’re on site, in the office or at home, all the information you need is on your phone.
Here are 5 key ways that the Quotatis Smart App from NAPIT Keep Busy can help you manage your business and get all the extra work you need.
1. Pick extra jobs easily
The Smart App makes it easy to see any extra work projects that are available in your area. When you sign up to NAPIT Keep Busy, we’ll send you a selection of local customer enquiries every week – these appear on your ‘Available’ tab in the app.
You can scroll through these enquiries and click them to find out more about them. If you see any that you like the look of and want to quote for, just tap ‘Pick enquiry’. This reveals the customer’s contact details so you can get in touch – we’ll let them know you’ve done this so they’ll be expecting your call.
Any enquiries you pick will move over to the ‘Received’ tab. This makes it easy to see clearly which projects you have on the go and which are still available to pick.
2. Contact customers straight from the app
Once you’ve picked an enquiry, it’s important to contact the customer as soon as possible. This will help you make a good impression and increase the chances of them hiring you.
It can be tough keeping track of customer details and fitting in the time to get in touch – but it doesn’t have to be. With the Quotatis Smart App, it’s simple. To contact a customer, simply go to their enquiry and click the ‘Call’ button. There are also ‘Email’ and ‘SMS’ buttons if you can’t get through.
This means no more swapping between apps or mixing up details – the Smart App makes contacting customers simple.
3. Request extra information when you need it
Ever received a quote request that doesn’t include the details you need? Homeowners who don’t know much about electrical work often aren’t aware of the essential things they need to tell you.
That’s why you can use the Smart App to request extra information about an enquiry before you pick it. Simply tap the ‘Request More Info’ button and we’ll send the customer an SMS or email to let them know. You’ll get an app notification once they’ve updated it, so you can take another look and decide whether to pick it or not.
This handy feature makes it easy to save time requesting information and ensure your picked enquiries are all jobs you can quote and work.
4. Ask customers to write you a review
Want to make sure you’ve always got your next job lined up? 92% of consumers read online reviews, so building up your business testimonials should be a top priority.
If you’re signed up to NAPIT Keep Busy, your Quotatis profile is a great place to build and showcase your customer reviews. Whenever you complete a job, we’ll automatically ask the customer to leave you an online review.
But if they don’t get around to it, you can also ask them yourself. Simply visit the ‘Ratings and reviews request’ section in your app, and tap ‘request review’ next to the relevant job. We’ll automatically send them another message asking them to write a review of your great work.
5. Show off your skills
Your NAPIT Keep Busy profile is more than just a place to store your reviews. Many potential customers will visit your profile before deciding whether to hire you or not, so it’s important to make it as informative and attractive as possible.
The Smart App makes it easy to customise your profile wherever you are. You can write a company description, add qualifications, and upload your logo and photos of the work you’re most proud of. You can even add photos to individual projects, so when the customer writes a review they’ll appear next to it.
The Smart App makes customising your online profile to attract new customers simple.
Want to find out how the Quotatis Smart App can help you manage your business and get more work? Sign up for your NAPIT Keep Busy account here.